End User License Agreement
Last updated 16 September 2026
Oakbox is licensed to you, the end user, by factiii llc, a limited liability company located and registered in San Antonio, Texas 78254, United States (the Licensor), for use only under the terms of this License Agreement.
By downloading the Oakbox application (the Licensed Application) from Apple's software distribution platform (the App Store) or Google's software distribution platform (the Play Store), and any update to it, you indicate that you agree to be bound by all of the terms and conditions of this License Agreement. The App Store and the Play Store are referred to here as the Services.
The parties acknowledge that the Services are not parties to this License Agreement and are not bound by any provision or obligation with regard to the Licensed Application, such as warranty, liability, maintenance, or support. factiii llc, not the Services, is solely responsible for the Licensed Application and its content.
This License Agreement may not provide usage rules for the Licensed Application that conflict with the latest Apple Media Services Terms and Conditions or Google Play Terms of Service (the Usage Rules). factiii llc acknowledges that it had the opportunity to review the Usage Rules and that this License Agreement does not conflict with them. If the Licensed Application is obtained through the App Store, any term of this License Agreement that is less protective of Apple than, or inconsistent with, Apple's required minimum EULA terms will be read so as to comply with those minimum terms.
Contents
1. The application
Oakbox is software created to store the files you put into it, to extract and index their text so that you can search them by meaning, and to answer questions about them. It is customised for Apple's iOS and Google's Android operating systems and works with the Oakbox service at oakbox.me. It is not tailored to comply with the laws of every jurisdiction in which it may be used, and you are responsible for your own compliance with local law.
2. Scope of the licence
You are given a non-transferable, non-exclusive, revocable licence to use the Licensed Application on any device that you own or control, as permitted by the Usage Rules, and to access the Oakbox service through it. Where the App Store's Family Sharing or volume purchasing applies, the licence extends as those rules provide.
You may not:
- share, distribute, sell, rent, lease, sublicense, or make the Licensed Application available to a third party;
- reverse engineer, decompile, disassemble, translate, or attempt to derive the source code of the Licensed Application, except to the extent that applicable law expressly permits it despite this restriction;
- modify or create derivative works of the Licensed Application or any part of it, or remove or alter any proprietary notice in it;
- use the Licensed Application to build a competing product, or to circumvent any limit, quota, or access control in it.
The Licensor reserves all rights not expressly granted to you. Updates may be provided from time to time and may be required in order to keep using the Licensed Application; this Agreement governs them unless a separate one accompanies an update.
3. Technical requirements
The Licensed Application requires a supported version of iOS or Android, a working internet connection, and an Oakbox account. It requires storage on your device for the app itself; your files are held on our servers, not on your device. The Licensor is not responsible for a device or a network that does not meet these requirements, and may change them for future versions.
4. Maintenance and support
factiii llc, and not the Services, is solely responsible for providing maintenance and support for the Licensed Application. Neither Apple nor Google has any obligation whatsoever to furnish any maintenance or support services for it. Reach us at support@oakbox.me; see Support for what to include and how long we take.
5. Use of data
The Licensor may access and process technical data and related information — including information about your device, system software, and the app — to provide updates, support, and the service itself. What is collected, why, and who it goes to is set out in full in the Privacy Policy, which forms part of this Agreement. By using the Licensed Application you consent to that processing.
6. Your content
The files you store in Oakbox remain yours. You grant the Licensor only the limited licence described in section 5 of the Terms of Service — to host, index, and display them, and to have AI models tag them, so that the service works for you — and nothing more. The files are not end-to-end encrypted. The Licensor does not use them to train machine-learning models and does not make them public.
You represent that you hold the rights necessary to store each file, and that doing so infringes no third party's rights and breaks no law. What you may not store is set out in the Acceptable Use Policy. The Licensor does not monitor your files but may remove content or suspend an account where the law requires it or where a valid complaint is made.
7. Liability
The Licensor's responsibility for any damage arising from a breach of an obligation under this Agreement is limited as set out in section 15 of the Terms of Service. The Licensor takes no responsibility for content you store or for how you use the Licensed Application beyond what that section provides. Nothing here limits liability that cannot lawfully be limited.
8. Warranty
The Licensor warrants that the Licensed Application is free of spyware, trojan horses, viruses, and other malware at the time of your download, and that it works as described. The warranty does not apply where a fault results from your own breach of this Agreement, from a modification you or a third party made, from your device, or from a cause outside the Licensor's control.
You must notify the Licensor of a defect within 30 days of noticing it, at support@oakbox.me. In the event of any failure of the Licensed Application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the Licensed Application to you. To the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the Licensed Application. Any other claims, losses, liabilities, damages, costs, or expenses attributable to a failure to conform to a warranty are the sole responsibility of factiii llc.
9. Product claims
factiii llc, and not Apple or Google, is responsible for addressing any claim by you or a third party relating to the Licensed Application or your possession and use of it, including: product liability claims; any claim that the Licensed Application fails to conform to an applicable legal or regulatory requirement; and claims arising under consumer protection, privacy, or similar legislation, including in connection with the Licensed Application's use of any framework for handling purchases.
10. Legal compliance
You represent that you are not located in a country subject to a United States government embargo, or designated as a "terrorist supporting" country, and that you are not listed on any United States government list of prohibited or restricted parties.
11. Termination
This Agreement lasts until terminated by you or by the Licensor. Your rights end automatically, without notice, if you fail to comply with any of its terms. It also ends when you delete the Licensed Application and your Oakbox account. See Deleting your account.
12. Third-party terms and beneficiaries
You must comply with any applicable third-party terms when using the Licensed Application — for example the terms of your wireless data plan, and, if you connect it, your agreement with Microsoft for OneDrive.
Apple and Apple's subsidiaries are third-party beneficiaries of this License Agreement, and upon your acceptance of it Apple will have the right — and will be deemed to have accepted the right — to enforce it against you as a third-party beneficiary. Google holds the equivalent right in respect of the Play Store.
13. Intellectual property
All intellectual property rights in the Licensed Application, including copyrights, patents, trademarks, and trade secrets, are owned by factiii llc or its licensors. You may not use the Oakbox or factiii name, logo, or trademarks without our prior written permission.
If a third party claims that the Licensed Application infringes its intellectual property rights, factiii llc, and not Apple or Google, is solely responsible for the investigation, defence, settlement, and discharge of that claim.
14. Applicable law
This License Agreement is governed by the laws of the State of Texas, United States, excluding its conflict-of-law rules. Disputes are resolved as set out in section 17 of the Terms of Service. If you are a consumer in the European Union or the United Kingdom, this does not deprive you of the protection of the mandatory law of the country where you live.
15. Miscellaneous
If any provision of this Agreement is held invalid or unenforceable, the rest remains in force. The Licensor may amend this Agreement and will post the amended version here; continuing to use the Licensed Application after an amendment takes effect means you accept it.
16. Contact
factiii llc
San Antonio, TX 78254
United States
support@oakbox.me