Acceptable Use Policy

Last updated 16 September 2026

1. What this covers

This policy is part of the Terms of Service and applies to everyone using Oakbox. Breaking it can cost you your account.

2. Content you may not store

Do not put any of the following into Oakbox:

• Child sexual abuse material, in any form. We report it to the National Center for Missing & Exploited Children and to law enforcement, and we terminate the account immediately and without notice. There is no appeal.
• Material that is illegal to possess or distribute where you are, or under United States federal law.
• Content that infringes someone else's copyright, trademark, patent, or trade secret, or that you have no right to hold.
• Stolen data: credentials, payment card numbers, or personal information obtained through a breach or without the subject's consent.
• Malware, exploit kits, or tooling whose purpose is to attack other systems.
• Material that promotes or facilitates terrorism, human trafficking, or violence against a person or group.
• Content whose storage would breach an export control or sanctions regime.

Storing your own lawful documents — including private, sensitive, or confidential ones — is exactly what Oakbox is for. Nothing in this list is aimed at them.

3. Conduct you may not engage in

• Probing, scanning, or testing the security of our systems without our written permission, or attempting to reach any account, file, or system that is not yours.
• Interfering with the service: denial-of-service traffic, deliberate overload, or anything that degrades it for other users.
• Evading a storage limit, a rate limit, a tron balance, or a subscription — including by splitting content across accounts created for that purpose.
• Reselling Oakbox, or operating it as storage on behalf of third parties who are not authorised users of your account.
• Automated access beyond ordinary use of the app: scraping, bulk programmatic requests, or running the service through an unofficial client.
• Impersonating another person, or creating an account with someone else's identity.
• Using the Ask feature to try to extract another user's data, to generate content prohibited by section 2, or to circumvent the safety limits of the underlying AI providers.

4. How we enforce it

We do not scan or read your files. Oakbox indexes them so that you can search them; no person reviews them, and nothing about them is reported anywhere. Enforcement here is not proactive surveillance — it begins with a report, a legal order, or a system signal such as abnormal traffic from an account.

When we act, we take the smallest step that fixes the problem:

1. a warning by email, where the issue is capable of being fixed;
2. a limit on the account — rate limits, or a pause on the feature being abused;
3. suspension, with your files intact and downloadable;
4. termination, in the most serious cases.

Child sexual abuse material, credible threats to life, and active attacks on our systems skip straight to termination.

If you think we got it wrong, reply to the notice or email support@oakbox.me. A person will look at it.

5. Reporting a problem

Report abuse to support@oakbox.me. Tell us what you saw and where. For a copyright complaint, use the DMCA procedure in section 11 of the Terms of Service. For a security vulnerability, write to the same address with "Security" in the subject; report it to us before disclosing it, and we will not pursue you for a good-faith report.

6. Changes

We update this policy when it needs updating. The date at the top is the date of the current version.